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Transferring a phone number from an iPhoneX to iPhone 11
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on 09-01-2020 19:31
I upgraded from an iPhoneX to an iPhone11 just before Christmas. The new phone is working fine except for the fact that the phone number hasn't yet transferred to the new machine. I was led to believe that this would happen automatically after 4-5 working days. Should I be doing something positive?
Re: Transferring a phone number from an iPhoneX to iPhone 11
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on 09-01-2020 19:46
Hi @LouisTurner
Just give customer services a call and they will migrate the number for you Guide: How to find help & contact O2
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Re: Transferring a phone number from an iPhoneX to iPhone 11
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on 09-01-2020 19:49
It sounds like the transfer hasn't been processed at all. If you call them (ot live chat) they should be able to migrate the number within 48 hours.
Re: Transferring a phone number from an iPhoneX to iPhone 11
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on 09-01-2020 20:13
Is it just Settings >Phone >My Number that needs editing?
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Transferring a phone number from an iPhoneX to iPhone 11
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on 14-01-2020 12:24
Hey @LouisTurner how are you getting on with this one?
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