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Told no Upfront cost!!!

Chuks
Level 1: Joiner
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on ‎04-03-2022 18:55

on ‎04-03-2022 18:55

Just took out a new contract but having to pay £150. Was told no upfront cost. No, I am overdrawn!!!! Not happy

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MI5
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on ‎04-03-2022 19:04

on ‎04-03-2022 19:04

@Chuks 

It could be a deposit based on your credit history?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chuks
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on ‎04-03-2022 19:25

on ‎04-03-2022 19:25

@MI5 

Just got off thw phone with O2, they could not tell me exactly. No upfront cost but £150. They will have to cancel the order and I wait 5-7 working days...

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MI5
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on ‎04-03-2022 20:17

on ‎04-03-2022 20:17

@Chuks 

If O2 can't tell you there's no hope for us customers here......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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