We could not verify your card

[Jmax77]

I’m trying to use my O2 switch up and When I get to the upfront cost payment of £30 It won’t work I tried PayPal Apple Pay as well different cards still nothing will work, I’ve contact my bank and there’s no problem there, has anybody else had this issue before? And if so, how can I fix it?

just very frustrating when you just wanna get a new phone

[Bambino]

@Jmax77 Call the sales team on 0800 081 0255

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Or the Payment Management Team on 0800 902 0217 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support