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Things you bought

Joanna2
Level 1: Joiner
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How to cancel things you bought. They have been charging me £18.00 every month!
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MI5
Level 94: Supreme
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@Joanna2 

If a premium rate subscription service, see help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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It would depend on what it is that you have bought.
Try reading the two links below and following the advice they contain:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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LukasB
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Hey @Joanna2 did you manage to sort out this issue or do you still have trouble with it?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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