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Level 1: Joiner
Posts: 1
Registered: ‎23-05-2020

Things you bought

How to cancel things you bought. They have been charging me £18.00 every month!
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Posts: 101,941
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Things you bought

@Joanna2 

If a premium rate subscription service, see help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 46: Trendy
Posts: 5,693
Registered: ‎26-03-2014

Re: Things you bought

It would depend on what it is that you have bought.
Try reading the two links below and following the advice they contain:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Community Manager
Posts: 565
Registered: ‎07-05-2020

Re: Things you bought

Hey @Joanna2 did you manage to sort out this issue or do you still have trouble with it?

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