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Texting

Kimmy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:
My tx messages won’t send
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Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Kimmy

A number of things to try

Open settings on phone and check you have the correct message centre on your device

Pay Monthly   +447802000332 

Pay & Go       +447802092035 

Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 4
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3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Kimmy

A number of things to try

Open settings on phone and check you have the correct message centre on your device

Pay Monthly   +447802000332 

Pay & Go       +447802092035 

Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
1,022 Views

Anonymous
Not applicable
You could try a new SIM card from O2 pop in to your nearest store & they will sort it out
Message 3 of 4
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EmilieT
Former Staff
  • 5434 Posts
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Registered:

Hi @Kimmy, I was wondering if you had a read through the suggestions above yet, and if either of them helped sort this out?

 

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