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Level 1: Joiner
Posts: 1
Registered: ‎11-01-2019

Texting

My tx messages won’t send
Posts: 60,563
Topics: 642
Registered: ‎14-01-2013

Re: Texting

Hi @Kimmy

A number of things to try

Open settings on phone and check you have the correct message centre on your device

Pay Monthly   +447802000332 

Pay & Go       +447802092035 

Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/

*The Game Is On*


Posts: 7,901
Topics: 103
Kudos: 1,571
Solutions: 503
Registered: ‎17-03-2015

Re: Texting

You could try a new SIM card from O2 pop in to your nearest store & they will sort it out
iPhone 7
Community Manager
Posts: 2,715
Registered: ‎18-04-2018

Re: Texting

Hi @Kimmy, I was wondering if you had a read through the suggestions above yet, and if either of them helped sort this out?

 

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