Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎11-01-2019
Accepted Solution

Texting

My tx messages won’t send
Posts: 66,869
Topics: 661
Registered: ‎14-01-2013

Re: Texting

Hi @Kimmy

A number of things to try

Open settings on phone and check you have the correct message centre on your device

Pay Monthly   +447802000332 

Pay & Go       +447802092035 

Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/

*The Game Is On*


Posts: 8,276
Topics: 108
Kudos: 1,689
Solutions: 526
Registered: ‎17-03-2015

Re: Texting

You could try a new SIM card from O2 pop in to your nearest store & they will sort it out
iPhone XR 64GB
Community Manager
Posts: 3,988
Registered: ‎18-04-2018

Re: Texting

Hi @Kimmy, I was wondering if you had a read through the suggestions above yet, and if either of them helped sort this out?

 

Welcome to the forum!

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Review of the Samsung Galaxy A50 - Read our latest device review by member Poppysmum.
Priority tickets calendar! 17-23 June - Check out which tickets are going on sale or pre-sale this week on Priority!


If you'd like to take part, why not register? Smiley Happy
signature