Text message from O2

[Jaroslaw1]

    Hello folks, has anyone ever got sms saying: We were unable to process your latest payment. In order to avoid fees, please update your information via... and then there is a link. I do not want to click on that link because it might be a scam. I checked my account. It says that the latest bill was paid. I just would like to double check here. I have never received this kind of message from unknown to me number before. Thanks

[Cleoriff · Accepted solution]

Hi @Jaroslaw1 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[Jaroslaw1]

Thanks

[Cleoriff]

You're welcome @Jaroslaw1 

[buddy2]

Ive just logged onto O2 to get answers to same question. I rec the same text today. 

[cg2197]

Accidentally clicked it but it didn't load, I assume if it didn't load properly I am fine? Then checked it against an incognito tab and it didn't load either. (Did this to confirm it was not genuine as I wouldn't be signed in by default on incognito.

[MI5]

You'll be fine @cg2197 

They're after the info inputted.

[cg2197]

Ah, so long as I didn't physically input information on a Web page I'm fine then? Thats grand, thanks for the info!

[Cleoriff]

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@cg2197 wrote:
Ah, so long as I didn't physically input information on a Web page I'm fine then? Thats grand, thanks for the info!

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Yes you will be fine.

[MI5]

Yes that's correct @cg2197