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Text message about an order

JHarrison
Level 1: Joiner
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on ‎24-05-2024 14:13

on ‎24-05-2024 14:13

I have just received a text confirming my order has gone through and giving an order number.   I have not placed an order what should I do

 

 

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Bambino
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‎24-05-2024 14:17 - edited ‎24-05-2024 14:20

‎24-05-2024 14:17 - edited ‎24-05-2024 14:20

@JHarrison See this: Scam Alert: Vishing, Smishing & Phishing Megaguide - O2 Community

If there are any links in the text, do not click on anything.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎24-05-2024 14:21

on ‎24-05-2024 14:21

@JHarrison 

If it's genuine you will also receive an email with more details.

O2 send messages like that for all manner of account changes, such as adding volt benefits, tariff changes or when moving customers to the new billing system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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