Text abroad

[Dionne10]

Hello, I want to text my auntie in Seattle but my texts keep failing. Does anyone know how to sort this?

[Cleoriff · Accepted solution]

@Dionne10 

If you have a spend cap on your phone, the text wont send. You need to contact O2 to remove it.

Numbers here Guide: Coronavirus Community Help and Support 

Also its expensive to contact anyone in the US. Better if you use Whatsapp or messenger over Wifi. Your Aunt will need the apps as well. A guide here

Guide: Text Message Tips (not sent or received) 

Also if you want to call or text anyone in the US, you should get the International Bolt on. It vastly reduces cost.

https://www.o2.co.uk/shop/international/the-international-bolt-on 

[Bambino]

@Dionne10 If you and your auntie in Seattle both download WhatsApp you can text, call, and video call each other for free. The same goes for Facebook Messenger, or if you both have Skype. All three are free to download and free to use.