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Can't dial

Techy
Level 1: Joiner
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New sim. Topped up. Can't dial and receive cals. Some idea to fix it? I'm abroad at the moment. The plan is Pay as you go.

 

Message 1 of 4
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MI5
Level 94: Supreme
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@Techy 

Sim may not activate until connected to O2-UK.

Try messaging O2 for help.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Techy
Level 1: Joiner
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Thanks a lot for advice. The Social Media, in my case FB, helped me. Congratulations to Mi5. Chears. PS problem was in my account, something in connection with roaming.

Message 3 of 4
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MI5
Level 94: Supreme
  • 151842 Posts
  • 650 Topics
  • 28846 Solutions
Registered:

Good news @Techy 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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