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Level 1: Joiner
Posts: 2
Registered: ‎19-10-2019

Tethering Issue.

Sometimes I tether my Internet so my son can play Pokemon Go but recently I'm having issues.  The iPhones connect but no internet goes through to the other iPhone.  It will rarley work but most of the time it doesn't.  I think the issue may have started accuring when I went from Pay As You Go to Pay Monthly.  Any fix for this?

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Posts: 105,877
Topics: 554
Solutions: 13,945
Registered: ‎04-04-2012

Re: Tethering Issue.

@DarkLordVader 

Did you get a new sim card and did they put you on iData?

I would call customer services to check as tethering won't work without it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎19-10-2019

Re: Tethering Issue.

It was a new Sim Card.  I'll give them a ring then I guess.  Thanks for answering.

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Posts: 105,877
Topics: 554
Solutions: 13,945
Registered: ‎04-04-2012

Re: Tethering Issue.

It's a common issue.
They forget to add the iPhone bolt on unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,195
Registered: ‎18-02-2016

Re: Tethering Issue.

How did you get on with customer services @DarkLordVader? Were they able to get your data up and running? 

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