cancel
Showing results for 
Search instead for 
Did you mean: 

Internet not working iphone 11

Geanina
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Internet not working iphone 11 promax
Message 1 of 7
2,448 Views
6 REPLIES 6

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3853 Solutions
Registered:

@Geanina Try to change your apn to mobile.o2.co.uk and see if that makes any difference. If it doesn't, you'll need to contact customer service. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 7
2,438 Views

MI5
Level 94: Supreme
  • 153591 Posts
  • 653 Topics
  • 29315 Solutions
Registered:

@Geanina 

We're gonna need a bit more from you please?

Network issues? Guide: Is the network down for me or everyone? 

Settings? https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

Sim issues? Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
2,437 Views

MI5
Level 94: Supreme
  • 153591 Posts
  • 653 Topics
  • 29315 Solutions
Registered:
Also, are you in the UK or abroad, is this a new phone, an upgrade or outright new contract etc?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
2,435 Views

jonsie
Level 94: Supreme
  • 97642 Posts
  • 615 Topics
  • 7231 Solutions
Registered:
Message 5 of 7
2,424 Views

MI5
Level 94: Supreme
  • 153591 Posts
  • 653 Topics
  • 29315 Solutions
Registered:

Based on the info given, we can do nothing but guess Don't know

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
2,417 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Geanina can you give us some more detail on your issue as requested above so we can make sure you're getting the right advice. wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
2,364 Views