Termination notice

[xtreem_neo]

May I ask, what does termination notice mean exactly? Is it 30 days? I am on a redemption contract via mobiles.co.uk.

I was wondering when does it start? Date of placing the PAC request or may be date of using the PAC and moving to a different provider?

Do I have to write to O2 to let them know before the 30 days to end of my contract to not incur any additional charges?

Thanks,

[Cleoriff · Accepted solution]

Hi @xtreem_neo You normally have to give 30 days notice before contract end otherwise it continues as a 30 day rolling contract. Have a look at this link (it includes contract cancellation from third party sellers)..

http://www.o2.co.uk/help/account-and-billing/cancelling-your-o2-contract

There is also a useful guide from one of our members which includes advice about ending contracts and getting your PAC

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

[MI5]

Your contract won't end until you use your PAC.
Once your number transfers to a new provider your o2 account is terminated and a final bill is generated.

[Bambino]

Just to add to the good advice from @Cleoriff and @MI5, if you use your PAC to cancel, do not stop your Direct Debit until you receive your final bill and your balance is zero.

[xtreem_neo]

Thanks everyone!