Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voice mail

How come listening to voice mail costs me £4000 a nanosecond (exaggeration) but I can recieve and read an SMS for free?Anyway, my actual question, can I turn off voice mail, so as to encourage callers to send me a SMS instead, it's really annoying wh...

Resolved! Discount

Im looking at upgrading early which will obviously charge but my friend has a job at o2 so can i get his discount on the early upgrade charge and the monthly charge?

Resolved! International Favorite 5 - unable to manage my numbers

I have tried to manage my International Fav 5 numbers by accessing from MyO2, Pay Monthly, Bolt ons and I find it will not allow me to access the webpage. This has been an issue from day 1 and it has not been sorted yet. Does anybody else have the sa...

Resolved! How to change pay monthly tariff without upgrading??

If you can, how do you change your tariff without upgrading your phone and paying any more than your bill: I'm on a O2 Refresh tariff, but I only get 500mbs of data every month. But it's not enough, I have been thinking about changing my tariff since...

Resolved! customer servcies

anyone know how to contact O2? Have replied to the 'mycare' email they sent me but he says they dont respond to emails any longer!Do they care?

going going gone

Been a happy payg user with a few payg accounts over the last week have left o2 the big value bundles are ok for mins & text but the data included is too low on o2 for £25 was getting 4gb of data and when that runs out data bolt ons are a eye waterin...

Resolved! Contract ending - what happens to my number?

My contract is due to end this week (Friday), and I want to change providers. I have been told by an O2 advisor that I will have to pay £20 to get a PAC code today, or I can ring on Friday (the day my contract ends) and get it then for free. Can anyo...

Resolved! Changing tarriff

if I want to change from pay and go to pay monthly what happens to any existing credit

Resolved! Left monthly contract now need Pac code on PAYG

Hi all, I'm chris from devon in the uk, new to the community so please excuse me if this is in the wrong area or is the same as old posts. I had an O2 monthly contract for 2 years (got an experia t as part of deal) and I bought my phone number from v...

Extremely Poor Customer Service

I am on web chat with O2. I am really cross with the level of service being provided. I started the chat at 17:45. All I want is to cancel my contract as I have a better deal elsewhere..Just to give you an idea of what it has been like: me: I asked y...

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