Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Is my contract over now?

Hi. I received a text message from o2 this morning saying "here's some good news from O2. Your bill has automatically dropted. It's because you've paid off your phone." Does this mean my contract has ended and no more direct debits?Also does that mea...

O2 Upgrade Website Failure

O2, I'm trying to upgrade my iPhone to 6s+ but your website keeps telling me: Sorry, your card payment did not go through. Please select a billing address to retry payment. I've tried a different card, different browser, on my iPad etc. On twitter a ...

Resolved! Password

Morning how do I change password on my 02 app

Resolved! O2 Refresh Upgrade Order message "This information is not available at the moment"

Hi Guys, As im sure quite a few people have done I pre-ordered an Iphone 6s Plus on Saturday afternoon. Im an o2 refresh customer so I paid off the remainder of my device plan as part of the pre order.That all went through without a problem and I rec...

Resolved! O2 PAC codes

I have given notice to quit o2 , have requested PAC code via live chat who say eventually after 20 minutes that I have to cancel my notice , sounds a load of b**l**ks to me!Can anyone help or do I go to a high street shop and sort it there?ThanksNige...

Resolved! Best Add-On For Use In Ireland?

I understand there are two - O2 Travel and International Traveller Service, but which is cheapest for use in Ireland. Use will likely be some brief phone calls and some texts and possibly data. Thanks guys.

Resolved! fone ranger big friendly phone GPRS setup

Hi I'd like to synch my new phone with details I've set up in the Internet site. Please can you advise on how I can set up GPRS to get onto the Net to get to the website? kind RegardsB.

SIM only 15% deals

Hello, I just changed my SIM only tariff well I say change its the same tariff but I changed it to gain the 15% off so £28 a month now to £23.80 but please can someone tell me why it hasn't changed on my myo2 or anything showing this new amount?

Resolved! Phone Mast Problem Again

I have no signal and have not had one since 10.30am this morning, I have looked at status and the problem is that O2 is working on a phone mast, the problem is this is a fairly regular thing with the phone mast either being worked on, a problem with ...

not getting emails on new SIM

Hi, I have just upgraded to a new SIM only deal (unlimited calls and texts, 2mg data) and have not been able to get any emails on my iphone under the 3G network. Message says "you're not subscribed to a mobile data service" can you let me know why th...

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