Re: Tarriff

Zobo · ‎25-07-2020

I have recently set up a new contract fo £15 with £0.00 cap so why is my tariff first bill £17:52?

O2Leyla · ‎25-07-2020

Hello Zobo, it is very highly likely you have been prorated for the first month. To make sure this is the case I would suggest contacting customer services on 202 who will be able to go through this in detail.

Hope this helps.

Zobo · ‎25-07-2020

Thank you 😊

MI5 · ‎25-07-2020

@Zobo

First bill explained here https://www.o2.co.uk/help/account-and-billing/first-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Zobo · ‎25-07-2020

Awesome - thank you 😊

MI5 · ‎25-07-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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