Tariff

[Anonymous]

Why am I still paying £38 a month when I have finished pay for my iphone?

[Cleoriff · Accepted solution]

@AnonymousHave you cancelled your contract? https://community.o2.co.uk/t5/How-to-guides/Cancelling-Your-Contract-A-Guide/ba-p/566774#M56526

If you haven't it will keep rolling on...

[MI5]

Once the device plan is paid, you continue to pay for the airtime only, unless you cancelled?
How refresh works here https://community.o2.co.uk/t5/How-to-guides/How-does-O2-Refresh-work/ba-p/1014093

[gmarkj]

Where did you take your contract from?
Only o2 contracts will reduce after 2 years when the phone/device is paid for (as explained in the link above).
If you got it from CarphoneWarehouse or another 3rd party then the price you signed up for will continue on.
If you have finished the 2 year term, then you can either switch to a SIMO (Sim Only deal) or take a new contract depending on what you prefer/is correct for you.

[Anonymous]

@Anonymous Did you have an expensive tariff as that’s the only way you be paying that amount for an airtime plan or did you acquire the contract through an independent which means it’s a standard 24 month contract