Tariff

[Anonymous]

Hi, can anyone tell me what the time limits are before topping up using the older pay&go tariff which i think is no longer available to new customers

Thankyou

[Cleoriff · Accepted solution]

Hi @Anonymous to keep your sim active you have to make a chargeable call (or send a chargeable text) every 6 months and top up every 999 days to keep the sim active.

7.1. If you do not carry out any chargeable activity at least once in any 6 month period your Mobile Phone will be disconnected and you will lose any remaining credits balance on your Account. If you wish to be re-connected after this time you will be given a new Mobile Phone number.

[MI5]

@Martin-O2 is checking the 999 days policy for us currently.

[Martin-O2]

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@MI5 wrote:
@Martin-O2 is checking the 999 days policy for us currently.

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Still waiting for conformation on this one guys but will update you here once I have some info. 

[Cleoriff]

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@MI5 wrote:
@Martin-O2 is checking the 999 days policy for us currently.

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Yes I realise that but as I hadn't heard anything to the contrary... I thought I would post it as usual...:smileywink:

[MI5]

Just checking with Martin and see he has responded above

[Martin-O2]

Yes the 6 month call part is quite clear in the terms so going to get the topup part confirmed. No harm in advising people of it in the mean time though 

[Martin-O2]

@Cleoriff, @MI5 I've had confirmation that a topup is required every 999 days along with a chargeable activity every 6 months to keep the number active so please continue to advise other members as you have been 

[MI5]

Good stuff Martin, thanks.

[jonsie]

Thanks for the confirmation @Martin-O2