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Tariff Change

Anonymous
Not applicable
I want to change my usual 3gb data tariff to 10gb data, but only for one month then drop back down to my usual 3gb
Am I allowed to do this, or once I change to 10gb do I have to stay there?
Message 1 of 31
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30 REPLIES 30

Anonymous
Not applicable
No it's only for this month as I'm waiting for new broadband to be fitted then I can use wifi again
Message 21 of 31
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Anonymous
Not applicable
@Wa10 Yeah it's on, I asked for it immediately, it went on at midnight
Message 22 of 31
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Wa10
Level 19: Quirky
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Perfect slight_smile 

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Message 23 of 31
2,065 Views

Anonymous
Not applicable
Yeah I was looking at a Bolt On, but £25 for 5gb extra... This has cost me a little over £6 for 7gb
Message 24 of 31
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gindygoo
Level 25: Hard Hitter
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Bargain, glad you're sorted. It's also a new one on me too, I was honestly of the opinion you could upgrade but not downgrade. As @Cleoriff says, school days never end 😉
Message 25 of 31
2,048 Views

Anonymous
Not applicable
Just to add, you DO have to wait 30 days before you can change back, I tried today so it's NOT whenever you like as I was informed
I'll let you know if I'm having any difficulties after 30 days...
Message 26 of 31
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MI5
Level 94: Supreme
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It always has been 1 change every 30 days only allowed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 27 of 31
1,992 Views

Anonymous
Not applicable
I thought so, but I said do I have to give 30 days notice and the advisor said I can change back anytime, he was aware I only needed it till March 7th because I said at the time...
I'm not overly bothered, because it still works out so much cheaper, but I will kick up a fuss if I'm not allowed to roll back after being told I could, (unless the 3gb tariff is no longer available, but I can't see that happening..)
*Famous Last Words*
Hahahahahaha
Message 28 of 31
1,987 Views

MI5
Level 94: Supreme
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No, you should be fine - that's all covered in the T&C's slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 29 of 31
1,984 Views

Anonymous
Not applicable
Speak on the 18th March and I'll let you know if it went smoothly slight_smile
Message 30 of 31
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