Tariff Change

[Anonymous]

I want to change my usual 3gb data tariff to 10gb data, but only for one month then drop back down to my usual 3gb
Am I allowed to do this, or once I change to 10gb do I have to stay there?

[Anonymous]

Dunno why it's posted twice, sorry ☹️

[Cleoriff]

Hi @Anonymous Not sure thats possible if honest...you can move up but I dont think you can move down

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=36012

Wouldn't you just be better adding a bolt on for a month?

If you have any queries give CS a call...http://www.o2.co.uk/contactus

[MI5]

No you can't go back and forth month to month unfortunately.

[Cleoriff]

Just noticed you have also posted here @Anonymous https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Tariff-Change/m-p/1039606#M125571

[MI5]

I did the same thing but in reverse

[Anonymous]

I have just been on live chat and I can move up, and back to my original 3gb whenever I like, I just can't go lower than 3gb when I roll back down

[Anonymous · Accepted solution]

O2: The new tariff of 10GB per month will be charged £29 per month.
ME: Yes that's fine, and I can just contact you to go back to 3gb and give 30 days notice?
O2: You can contact us anytime whenever you wish to go back to your 3GB data tariff.
ME: Ok thank you

[Anonymous]

The bolt on was £25 for 5gb, I've just got 7gb for a little over £6

[MI5]

I did say on your other post which got deleted that you couldn't guarantee going back down and having checked the terms it says you can if your original tariff is still available. If O2 decide to remove the 3gb tariff in the future this means you wouldn't be able to go back if you were on the 10gb at the time, but for just one month, it looks like you should be OK.