Solved: Tap2Bill

Runner20 · ‎21-08-2020

I've been charged £1.25 for Tap2Bill. I have no idea what this is. I've checked my messages and I've never texted this number. Has anyone else had this happen?

MI5 · ‎21-08-2020

@Runner20

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next

And here www.payforitsucks.co.uk

To avoid in future help Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-08-2020

@Runner20

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next

And here www.payforitsucks.co.uk

To avoid in future help Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-08-2020

@Runner20

It's a well known payforit scam

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

I will also tag @Payforit_Sucks to the thread

Veritas Numquam Perit

Runner20 · ‎21-08-2020

Oh I had no idea about this. 😫😫🤬🤬🤬🤬🤬

Thank you for the advice.

MI5 · ‎21-08-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Tap2Bill

Photos

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract