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Competitions

Jordan7
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi,

Why can’t I text in to radio or TV competitions anymore since I changed my number?
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Cleoriff
Level 94: Supreme
  • 107608 Posts
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  • 5735 Solutions
Registered:

@Jordan7 

You probably have a spend cap Guide: Spend caps on O2 or a premium bar on your account.

You need to call O2 to lift all restrictions.

Numbers to call are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 107608 Posts
  • 794 Topics
  • 5735 Solutions
Registered:

@Jordan7 

You probably have a spend cap Guide: Spend caps on O2 or a premium bar on your account.

You need to call O2 to lift all restrictions.

Numbers to call are in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 3
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Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Jordan7 , hope you're doing well this week. Hopefully you got everything sorted with customer service regarding your text messaging issue after you last posted. Feel free to post another question anytime if you need help with anything else. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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