This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237168 Views
  • 2 replies
  • 2 kudos

Resolved! Contract

Hi there I was wondering if anyone knows how can I end an 02 contract as I don’t want to switch to another service provider, I just want to end it.Thanks in advance

Gift19 by • Level 1: Joiner
  • 722 Views
  • 3 replies
  • 0 kudos

Re: Tips to avoid unexpected charges on your bill

I have received a 15.00 GBP additional charge upon my bill for Premium Text messages for 85222, linked to 03330030581. After research I have not made messages to either this this message or to this number.Can you please explain why. Also after trying...

Teressa by • Level 1: Joiner
  • 7070 Views
  • 25 replies
  • 0 kudos

Resolved! Apple TV free years subscription

Recently renewed my O2 contract. One of the options was to have a free years Apple TV subscription. How can I access this as my account is showing no sign of the option I chose

FJ1 by • Level 1: Joiner
  • 957 Views
  • 3 replies
  • 0 kudos

02 refresh

My contact is due up on 15th November my 02 account is saying I can upgrade now on 02 refresh and they will pay off the rest of my contact when I look at a new phone it still says I have to pay £0.00 is that right still ages until it’s up? Chuffed if...

Abbey98 by • Level 1: Joiner
  • 1575 Views
  • 9 replies
  • 0 kudos

Unlimited data plan

Just upgraded to an unlimited ‘everything’ plan (pay Monthly). I spend a lot of time in EU countries. Is the data use still unlimited whilst abroad (in eu)?

Fin by • Level 1: Joiner
  • 614 Views
  • 3 replies
  • 0 kudos

Upgrade

Hey. So Im using vouchers and Ive got an offer to get 10GB data if i top up before 23rd this month. So I did today but if I try to use my data I still got 0 amount. And also I've topped up with 10£ but still my due date is 26 june not 21 july. Why is...

SaMmy123 by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! Adding another SIM

I would like to add another Pay monthly SIM (different phone number) to my account for my daughter to use in a phone she has been given. Is it as simple as going on and ordered a SIM card? I was worried this would replace my existing SIM

Eve2 by • Level 1: Joiner
  • 11905 Views
  • 3 replies
  • 0 kudos

Upgrade and billing

If I upgrade today and I receive my new phone tomorrow, when will my first bill be due?

Scam text?

Just received this text from “My 02 Alert” is it genuine?Your 'PAC' Authorisation code needs to be updated. To prevent the closure of your contract, please login and follow the required steps here

Glen by • Level 1: Joiner
  • 483 Views
  • 1 replies
  • 0 kudos

Billings

Hiya I have paid my bill on the 2nd of june but it is saying that I still owe the amount from the 3rd of june

Zach2000 by • Level 1: Joiner
  • 857 Views
  • 4 replies
  • 0 kudos
Top Kudoed Authors
View All
Top