Solved: Re: Tablet contract.

Chris · ‎31-07-2018

Hi my credit rating isn't great was accepted for a Alcatel pixi 3 tablet on 24month contract £15 a month then to £13 a month. Not a big fan of the tablet though would I get accepted for a different one or is it just Alcatel for folk with not great credit.

MI5 · ‎31-07-2018

You should be OK but they might ask you for a deposit on a more expensive device which you can get back after 3 months of paying your bills on time.
I suggest you go into your local store to run through the options before you commit to anything.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎31-07-2018

@Chris You would need to pay off your device plan first before getting another tablet & make sure your bills are paid on time

MI5 · ‎31-07-2018

@Chris you will be fine doing an upgrade as long as you've paid your bills on time as O2 don't credit check for upgrades.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chris · ‎31-07-2018

I'm still in my 14 days return policy as its a new contract. Just wondering if like a Samsung or iPad would be the same to get as a Alcatel?? If that makes sense

MI5 · ‎31-07-2018

You should be OK but they might ask you for a deposit on a more expensive device which you can get back after 3 months of paying your bills on time.
I suggest you go into your local store to run through the options before you commit to anything.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎02-08-2018

Hi @Chris, and welcome to the forum I hope this answered your question, but please let us know if you still have some doubts or need further help!

Cheers @Anonymous and @MI5 for the useful info

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

Tablet contract.

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...