This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Switch Up

iancarr
Level 1: Joiner
  • 17 Posts
  • 7 Topics
  • 0 Solutions
Registered:

on ‎02-08-2023 13:11

on ‎02-08-2023 13:11

I have plus plan and includes switch up,

my credit rating is not the best and i am concerned about the switch up process

some people say it requires a credit check and if it it fails you wont get your original handset back as it will have been processed, 

others are saying as long as no missed payments then there will be no need to credit check

can anyone please clarify the process as i am looking at switching my S23 Ultra for the Fold and don't want to end up without a handset if it requires a credit check

Message 1 of 2
617 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 153018 Posts
  • 652 Topics
  • 29203 Solutions
Registered:

on ‎02-08-2023 13:15

on ‎02-08-2023 13:15

@iancarr 

There's no hard check involved.

Just no arrears with O2 payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
614 Views
0 Kudos
Top Kudoed Authors
View All
Top