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Stupid Man Let Himself Get Scammed

TheDaz
Level 1: Joiner
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After priding myself on never getting caught on a scam I let my guard down for a moment and instantly regretted it.

 

Had a call to offer me 20% discount which should have been an instant red flag and within minutes I stupidly did the thing I knew never to do but found myself doing it anyway.   Almost 1.5 seconds after doing it I realised what was about to happen but too late.  I'm now on a new tariff and awaiting an iphone delivery that I don't want.

I've reported it to the fraud team and changed password (did that immediatley after realising what I had done)

They seemed to be very relaxed about it all but I'm now on a mad tariff with a monthly charge for a phone that I plan to return (Fraud team said to take it then call them rather than reject it and yes I called 202)

 

So my question (finally) is how long does it take to change the tariff back to the original tariff I was on or should I call again and make sure the tariff is getting changed

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MI5
Level 94: Supreme
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@TheDaz 

Unfortunately it can take weeks.

Just keep on pestering customer services as much as you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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@TheDaz You should also report this to the police: https://www.actionfraud.police.uk/

Make sure your bank is aware of what's happened, and change all your passwords, not just your O2 account. It's a pain, but it really is something you should do to protect yourself.

I DO NOT WORK FOR O2



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