Stupid Man Let Himself Get Scammed
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on 02-08-2023 12:32
After priding myself on never getting caught on a scam I let my guard down for a moment and instantly regretted it.
Had a call to offer me 20% discount which should have been an instant red flag and within minutes I stupidly did the thing I knew never to do but found myself doing it anyway. Almost 1.5 seconds after doing it I realised what was about to happen but too late. I'm now on a new tariff and awaiting an iphone delivery that I don't want.
I've reported it to the fraud team and changed password (did that immediatley after realising what I had done)
They seemed to be very relaxed about it all but I'm now on a mad tariff with a monthly charge for a phone that I plan to return (Fraud team said to take it then call them rather than reject it and yes I called 202)
So my question (finally) is how long does it take to change the tariff back to the original tariff I was on or should I call again and make sure the tariff is getting changed
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on 02-08-2023 12:36
Unfortunately it can take weeks.
Just keep on pestering customer services as much as you can.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-08-2023 13:40
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on 02-08-2023 13:40
@TheDaz You should also report this to the police: https://www.actionfraud.police.uk/
Make sure your bank is aware of what's happened, and change all your passwords, not just your O2 account. It's a pain, but it really is something you should do to protect yourself.

