Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello, since signing contract with Virgin media and O2, I haven’t received my SIM card, but I’m paying for contract already?
I have just entered into a new contract and I am informed that I now can select a gift extra. Initially I was presented with around 3 or 4 gift options, but deferred my selection. However, now try as I might I cannot access ANY gift extra other than ...
My phone number is no longer recognised. I’ve done a sim swap but it is still not working. I still get 4G so I can use data but I can’t receive calls or text messages.
I have lost my phone and im still abroard how do i block it until i return to the uk
Hi I would like to change my bill date to 28th of each month if that is possible??
I want to raise a concern regarding the coverage at my new house. I am currently having to use my device outside because there is no coverage inside the house. I pay a high premium every month, I am not paying £664.00 to end the contract on the basis...
Hello, I have upgraded my phone but there is no notification to add esim to set up my phone in my account section so a bit confused right now
Hi My bill is wrong, it's jumped from about £30 to £92.93. Please could you correct it? Thanks Ben
Someone called me to upgrade my phone, I am wondering where my order is?
Calling 202 is an endless loop. My account is not in arrears, I have data just can't connect
