Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 24 replies
  • 5 kudos

Setting up Data Plan on Apple Watch Series 5

Hi, I bought my Apple Watch from the Apple Store and I've been attempting to set it up with the O2 Data plan. I've gone through the steps of setting this up through the Watch App on my iPhone, and every time it goes to the same screen stating "We're ...


hi how do i change my paymeant day i like to to go out of my bank on the 1st montly

justmeee by Level 1: Joiner
  • 2 replies
  • 0 kudos

Upgrading phone

I have just upgraded my phone, I was already with O2 but I am now wondering will my old contract be terminated now? I still have my old phone will it stop working once I get my new phone? Or do I need to ring o2 so I do not end up paying for two cont...

Megan14 by Level 1: Joiner
  • 1 replies
  • 0 kudos

SIM swap when keeping number

I got a PAC number, supplied it to O2 on Friday. I still have the temporary number, when will I get my old number restored and functional again?

bryobry by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Texts about my payment method

Hi, does anyone else get monthly texts saying they need to upgrade their payment method with a link but the bill always goes through fine. I'm assuming it is either a scam or glitch. I'm not risking the link in case it is a scam. Anyone advise please...

TJJ by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! New contract and old contract keep number

Hi all, after some advice and clarification. Basically i messed up as i believed my current sim only contract was a 30 day contract however it was a 12 month contract. in the meantime i bought a new o2 contract with a 3rd party with the premise of ca...

vertigo by Level 1: Joiner
  • 3 replies
  • 0 kudos