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RyanCooley · ‎10-09-2024

I just changed to pay monthly/rolling plan earlier today so just wondering when will the option to swap to eSIM appear for me? Or would it be easier to pop into local store to get a QR code?

I was using as PAYG for years but trying to prep for eSIM swap before or on the day of setting up my new iPhone 16 Pro.

Any help/timeframe appreciated,

Thanks

MI5 · ‎10-09-2024

@RyanCooley

You cannot get an esim on any PAYG tariff with O2.

You need a pay monthly contract tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-09-2024

@RyanCooley

You cannot get an esim on any PAYG tariff with O2.

You need a pay monthly contract tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎10-09-2024

@RyanCooley If the new iPhone is still capable of taking a physical sim you might want to look at this before you swap to an esim: Why not to go esim - O2 Community

I DO NOT WORK FOR O2

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