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PAC code

65
Level 1: Joiner
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All of a sudden when I turn my phone on asks for PAC number but not swapping providers or done anything. Won’t let me call or rec calls apart from through what’s up app so really not sure what I can do? 

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MI5
Level 94: Supreme
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@65 

Might be worth trying a new sim first or trying a different sim in your phone.

Guide: Is the network down for me or everyone? 

If not that, a factory reset may be required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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japitts
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PAC = Porting Authority Code, used for porting mobile numbers between networks.

PUK = Personal Unlock Key, used for unlocking a SIM where the PIN has been entered incorrectly sufficient times.

 

Are you getting PAC & PUK confused?

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