Swapping Numbers Between Contracts?

[Anonymous]

I have a Pay Monthly contract and a Business contract and wish to swap the numbers associated with each account. I still want both to run, I'm not looking to close any accounts, but will O2 let me do this, and if not, is there any kind of workaround in order to achieve this by transferring to a PAYG sim first etc? Thanks for any assistance you can give.

[MI5 · Accepted solution]

Sorry no, not possible to keep both numbers.
Anyway you tried you would lose one of the numbers.

Rather than switching numbers though, you could change the account types on both, but this would have to be done when they were due an upgrade to avoid fees.

[Anonymous]

Can it be done and one number kept? There is only one number I want to keep anyway. The other one is not used so I don't care if I lose it or not.

[MI5]

Yes, but it will end the contract you move the number from, so you will be down to one contract only and a cancellation fee if the contract hasn't run it's minimum term.

[Anonymous]

I wonder why moving the number closes the account? The number is being replaced with another one so surely there isn't a lack of a number associated with the account. It seems rather odd the system works like this.

[MI5]

It's how all networks work.
The number is the account, once that moves the account ends, it isn't allocated a new number.

[Anonymous]

Ah well, the Business account doesn't end for another 18 months and when it does I want to close it anyway and just stay as Pay Monthly with the number on the Business account. I'll just have to wait until next year then!

[MI5]

You can do it know if you pay off what's left, or just wait as you say.

[Anonymous]

Nah, I don't really think it's worth paying over £600 now just to end a contract early and swap numbers when I can pay that off monthly and do it next year!

[MI5]

Fair enough mate