Stolen phone

[Anonymous]

Hi. My phone was stolen. Please block the number and phone

[Bambino · Accepted solution]

 @Anonymous This is a customer to customer forum. O2 do not monitor this site. You need to report this to O2 Customer Service, and to the police immediately. http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device 

You are responsible for any charges made on your phone until it's reported stolen.

[jonsie]

Stay on the line until the end of the IVR and choose the option for lost and stolen. Please do it now and also report it to the police especially if you have insurance. 

[Anonymous]

Yes fine. I am abroad and can't call. There isn't an email address on here to contact.

[jonsie]

Try the form here or the live chat online

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

[perksie]

The page linked to by @Bambino above has now disappeared or the link is broken.

This one seems to work: http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device