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Question about o2 Refresh Upgrade

Anonymous
Not applicable

hi everyone,

i was thinking of upgrading my o2 refresh phone. the question i got is that i havent got a good credit history. so my partners mother got the phone for me and i changed the direct debit from her bank account to my bank account. when i do the upgrade and select the phone and tariff that i want. would there be a new credit check for the phone. if so would they do the credit check on myself or my partners mother.

 

please help and thanks

paul

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MI5
Level 94: Supreme
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If the original account holder upgrades = No credit check.
If a new person applies for a contract = Credit check.
YOU cannot upgrade the account because it isn't your account (regardless of who pays the bills) as it is in someone else's name (who is also responsible for payments if you default).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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viridis
Level 56: Guvnor
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She would have to carry out the actual upgrade as you would be gaining credit by deception, however when she does, there is no credit check for upgrades.
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Anonymous
Not applicable

yeah but would they do a credit check for the new phone on o2 refresh?

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perksie
Level 69: Guiding Light
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As above it depends on who applies for it.

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MI5
Level 94: Supreme
  • 150230 Posts
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  • 28607 Solutions
Registered:
If the original account holder upgrades = No credit check.
If a new person applies for a contract = Credit check.
YOU cannot upgrade the account because it isn't your account (regardless of who pays the bills) as it is in someone else's name (who is also responsible for payments if you default).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
2,268 Views