Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancellation

I I don't use any more my phone, and would like to do cancellation of my line Please could you do it for me. Many thanks M ABELA

Resolved! Some one changed my o2 number to giffgaff and my sim not working

I bought a number I change the password then some one moved it to giffgaff I think some one on o2 is helping them

International Favorites 3 is not activated

Today, I brought a O2 sim and TOP UP 10 pounds. The 10 pounds are immediately deducted for the tarrif Big Bundle. However I wanted the Tarif international Favourites, so I called one of the customer representitive of O2 to change the Tarif to Interna...

Resolved! pac code

How do i apply for a pac code?

Resolved! Cancel my contract

I wish to cancel my contract

Security Concern - text messages

I was recently away for work with a colleage for one night. While we were away text messages sent to me also appeared on my colleague's phone. They showed as having what I know to be my husband's number. These texts also appeared on his own phone as ...

sim card loss

my son got a new sim card last week with £10 credit on it. we went t o change it today and we have lost the sim card. we have the receipt. is there any way of getting teh credit back

roaming

Hi I am started working in Ireland Monday to Friday now. It is going to be like this for next 6 months. How I can get roaming for less, at least incoming calls.

Resolved! Direct debit bank & date chance

pay monthly

MMS settings

Hello,I have a Windows phone, model Microsoft Lumia 435 using Windows 8.1.I am on Pay & Go.Until a couple of months ago, I used to be able to send and receive MMS. I am now unable to do this.I did the online chat thing, with someone from O2 who said ...

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