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I need my PAYG phone to work in Spain to receive and make calls please

Karen1978
Level 1: Joiner
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Hi 

 

last time I was in ibiza Spain my phone would not receive texts or let me recieve it make calls I need help with this pls as I’ve called customer service 4 times now and I still don’t know if it’s all set up and I leave on Thursday and I need to be able to contact my family 

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madasaf1sh
Level 77: Grand Master
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@Karen1978 

 

There is nothing anyone on this CUSTOMER TO CUSTOMER community can do to check, the best thing to do is use Social Media... just send them a message on Facebook (https://o2uk.co/O2CFB) ,  X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIGI personally find X the best option.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@Karen1978 

Download WhatsApp and use it over data and wifi to call and message anyone at home who also has WhatsApp.

This will guarantee you contact with home.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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