Stolen phone

[stefanomagini]

Hi there,

my name is Stefano and I have a contract with O2 pay monthly for an Iphone 7 plus, couple of days ago my phone has been stolen, number is +xxxxxxxxx

I have tried to keep in contact with you about freezing sim card and locking phone, I could not reach you though, can you please help me out? I do not have a phone so please email me at xxxxx@xxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Bambino]

@stefanomagini This is not O2. This is a customer community. Follow the guide here to report your phone as stolen: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

You can call customer service for free from any phone or by Skype on 0800 032 1402

The stolen phone line is open 24/7. Stay on the line until the end of the recorded message. Your call will be answered.