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Still cant redeem my Netflix offer. What is going on?????

Trevor1980
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on ‎13-12-2018 21:08 - last edited on ‎14-12-2018 08:22 by

on ‎13-12-2018 21:08 - last edited on ‎14-12-2018 08:22 by

21 days in for me now and no email about my offer. Also tried doing it manually through the supplied link in other posts with no joy. Goes through the verification and says go to netfix and the offer is automatically added but nothing happens or gets added. It seems o2 can do nothing right lately......

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MI5
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on ‎13-12-2018 21:11

on ‎13-12-2018 21:11

Any help @Martin-O2 or @EmilieT ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎14-12-2018 08:23

on ‎14-12-2018 08:23

Hey @Trevor1980, I'm sorry to hear you've had issues with your Netflix offer - I'll drop you a Private Message now to get a few more details and we'll get someone to look into this for you on our end slight_smile

 

Thanks @MI5 for the mention!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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MichelleW
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on ‎10-02-2019 14:10

on ‎10-02-2019 14:10

Hi - I have also had issues with redeeming my Netflix offer. I've have spoken to O2 via chat a few times and they confirmed that this was a wide problem and should be resolved soon but a couple of weeks later I still can't get it to work and o2 chat just takes too long. Can someone please contact me to resolve this? Thank you in advance. M

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MichelleW
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on ‎10-02-2019 14:10

on ‎10-02-2019 14:10

@Martin-O2 or @EmilieT
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EmilieT
Former Staff
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on ‎11-02-2019 14:11

on ‎11-02-2019 14:11

Hi @MichelleW, and sorry to hear you're not able to redeem your Netflix offer! I'll send you a Private Message now to get a few more details and we'll get someone to look into it for you. slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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