cancel
Showing results for 
Search instead for 
Did you mean: 

Still being charged for nothing

Anonymous
Not applicable
Hello.
At the end of July I left UK for good, so I paid off my phone, cancelled my contract and took only one months tariff at the beginning of July to last me until I leave.
Since 30th of July I am not using any of O2 services and today I surprisingly received same email that I need to pay £25 for the previous month (07/26-08/26). How come If I have not used it at all and had one months tariff until the beginning of August???
Did they forget to change it or what?
Message 1 of 11
2,613 Views
10 REPLIES 10

jonsie
Level 94: Supreme
  • 95653 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Call again mate. Keep calling if necessary until it's sorted. It's free but the only loss is your time and patience.

Message 11 of 11
449 Views