Wanting to cancel my monthly SIM only

[Anonymous]

I got the SIM the previous day, my phone won't accept it so I want to cancel it, simple as. It's been taken fully out of packeging and used once, but I'm assuming it can still be cancelled since it hasn't been 14 days, right? 

[jonsie · Accepted solution]

Yes you can cancel. Call customer service and return it with the label they should have sent you. Why won't the phone accept it? Is it locked to another network? 

[MI5]

Yes you can cancel within 14 days regardless.

[Anonymous]

Take my advice, if you phone O2 customer service, record all of the call on your phone and save the file for posterity.

[MI5]

You can't record phone calls without the other parties permission and O2 don't allow this to happen.
If you start to record a call CS will just hang up on you.
I know why you are advising this but it just simply won't work I'm afraid.

[Beenherebefore]

For your own personal use, it is not illegal to record a phone call without the permission of the other party.

What is illegal is then to make that recording available to a 3rd party even if that 3rd party is a court of law.

[MI5]

Pointless then and CS will still hang up if you start recording the call.

[Beenherebefore]

How would they know ?

[MI5]

You get a beep on the line.

[Beenherebefore]

Not in my experiences if you start recording before the destination party answers. I usually start recording before I dial the number.

If you start recording after the line connects then I agree. So for an incoming call it is almost impossible to start recording without the caller knowing.....there are ways but they would not be economical for the few occasions that it's required.