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Level 1: Joiner
Posts: 1
Registered: ‎10-12-2018

SpendCap

I've been trying to reach 02 for the last couple of days without success.  I trying the community as a last desperate attempt to get some action.

 

I was alerted by SpendCap regarding my balance.  The 6 text messages allegedly sent from my mobile on December 2 & 3 are nothing whatsoever to do with me.  I’ve checked in my address book and there’s no number 07802000332 listed within it.  I’m a very light user, in fact, I wouldn’t send 6 text messages in six months.

 

If I'm contacting the wrong person, perhaps you'd be good enough to forward to someone who could resolve my problem. 

 

Regards – Mr. Taylor

taymor**Personal info**

Level 63: Greatness Assured
Posts: 12,384
Registered: ‎31-03-2010

Re: SpendCap

Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: SpendCap

@taymor I’ve got £180 of services charged on my daughters phone it’s scams
Posts: 69,889
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: SpendCap


@jontee01 wrote:

I've been trying to reach 02 for the last couple of days without success.  I trying the community as a last desperate attempt to get some action.

 

I was alerted by SpendCap regarding my balance.  The 6 text messages allegedly sent from my mobile on December 2 & 3 are nothing whatsoever to do with me.  I’ve checked in my address book and there’s no number 07802000332 listed within it.  I’m a very light user, in fact, I wouldn’t send 6 text messages in six months.

 

If I'm contacting the wrong person, perhaps you'd be good enough to forward to someone who could resolve my problem. 

 

Regards – Mr. Taylor

taymor**Personal info**


That number is just the generic message centre number and the gateway through which they are sent so they are simple text messages that must have been sent from your mobile

Posts: 87,664
Topics: 532
Solutions: 11,159
Registered: ‎04-04-2012

Re: SpendCap

They are messages sent fire things like iMessage or WhatsApp registration or for apps registering on your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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