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on 05-02-2022 21:33
Even though I put in a £10 spend cap to stop the roaming surcharges, O2 just hit me with a £42 roaming surcharge
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on 05-02-2022 21:49
If it was a charge for O2 travel iit is excluded from what a spend cap covers Guide: Spend Caps & Charge to Mobile on O2
If not, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-02-2022 21:49
If it was a charge for O2 travel iit is excluded from what a spend cap covers Guide: Spend Caps & Charge to Mobile on O2
If not, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

