09-06-2020 18:34
09-06-2020 18:43 - edited 09-06-2020 18:45
09-06-2020 18:43 - edited 09-06-2020 18:45
Hi @Stevedap - to get your spend cap removed you need to contact O2 directly, numbers in this Guide: Coronavirus Community Help and Support
The number that seems to work best is 0800 587 4005, try around 8am for best chance of quick response.
More on Spend Caps here, if you need it: Guide: Spend Caps & Charge to Mobile on O2
Good luck.
09-06-2020 18:43 - edited 09-06-2020 18:45
09-06-2020 18:43 - edited 09-06-2020 18:45
Hi @Stevedap - to get your spend cap removed you need to contact O2 directly, numbers in this Guide: Coronavirus Community Help and Support
The number that seems to work best is 0800 587 4005, try around 8am for best chance of quick response.
More on Spend Caps here, if you need it: Guide: Spend Caps & Charge to Mobile on O2
Good luck.