on 28-12-2019 01:19 - last edited on 28-12-2019 11:57 by Mike_T
Hi all, had a strange text saying to update my billing details from the number : +44 7599 443247. Reported to the spam number. Tried some domain lookup places but had no luck, anyone with the same number after you? The website it tried to get me on was <link removed>
- if anyone can find the domain owner or any other help thank you!
Solved! Go to Solution.
28-12-2019 07:37 - edited 28-12-2019 07:43
28-12-2019 07:37 - edited 28-12-2019 07:43
@ElinKatie @Foxc2 I have asked our admin team to remove the links you have posted. We don't want anyone clicking on those as they are spam. So many people from all networks are getting these messages.
Interesting to see they are from different numbers!!
You did well to come here first. There are are many who wont, thinking it's O2.
As @Bambino said, just forward the number to the fraud team and hopefully they will be able to work out the IP address of the spammer and put a stop to it. Best of luck and welcome to the forum
Veritas Numquam Perit
on 28-12-2019 01:53 - last edited on 28-12-2019 11:57 by Mike_T
07716901108 text me saying: O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via: <link removed> ...my bill isn't due and I checked my account to confirm..do not click on the link!!
on 28-12-2019 02:48
on 28-12-2019 02:48
28-12-2019 07:37 - edited 28-12-2019 07:43
28-12-2019 07:37 - edited 28-12-2019 07:43
@ElinKatie @Foxc2 I have asked our admin team to remove the links you have posted. We don't want anyone clicking on those as they are spam. So many people from all networks are getting these messages.
Interesting to see they are from different numbers!!
You did well to come here first. There are are many who wont, thinking it's O2.
As @Bambino said, just forward the number to the fraud team and hopefully they will be able to work out the IP address of the spammer and put a stop to it. Best of luck and welcome to the forum
Veritas Numquam Perit
on 28-12-2019 09:01 - last edited on 28-12-2019 11:58 by Mike_T
I got text yesterday say “we are unable to process your latest bill. I order to avoid fees, update your billing information via <link removed> from phone number +447934121600
I also had another message on Friday 13th December telling me that I had made my first call to a premium number which wasn’t included in my tariff. I should check my bill 𝐯𝐢𝐚: <link removed>
on 28-12-2019 09:27
Follow the advice in the post above from @Bambino
Do not click on the links and forward both texts to O2 via 7726.
As for the premium number message, you can always check yourself by looking in My O2.
You can also block the numbers on your phone.
@Martin-O2 @Marjo ...will you inform the team of this new spam text, ie telling people they have called a premium number?
Veritas Numquam Perit
on 28-12-2019 09:48
on 28-12-2019 09:52
on 28-12-2019 09:52
Pleased you came here then @StephanieN
Follow the advice given by @Bambino in the post above.
Welcome to the forum
Veritas Numquam Perit
on 28-12-2019 09:55
on 28-12-2019 09:55
@DeeB wrote:
I also had another message on Friday 13th December telling me that I had made my first call to a premium number which wasn’t included in my tariff. I should check my bill 𝐯𝐢𝐚: http://s.o2.co.uk/5m9FmGoO
That link appears to be genuine and not a scam.
on 28-12-2019 10:30
on 28-12-2019 10:30
@MI5 wrote:
@DeeB wrote:
I also had another message on Friday 13th December telling me that I had made my first call to a premium number which wasn’t included in my tariff. I should check my bill 𝐯𝐢𝐚: http://s.o2.co.uk/5m9FmGoO
That link appears to be genuine and not a scam.
I didn't click on the link until you posted and it does take you to My O2. Having said that, I have never received a text when I have called a premium number. I knowingly called a premium number 3 times in November and December, so if it is genuine, it's new.
Veritas Numquam Perit