Solved: Sky O2 SIM Airtime Contract

Beni · ‎02-09-2021

Hi Sky have sent me a new SIM card to save me money on my airtime bill. They have advised it is an O2 sim and that I can swap to this but keep my device plan with O2. Is this correct?

MI5 · ‎02-09-2021

@Beni

No, that's complete rubbish.

Although Sky use O2 network they are totally independent.

You would need to cancel with O2 and switch to a Sky tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-09-2021

@Beni

No, that's complete rubbish.

Although Sky use O2 network they are totally independent.

You would need to cancel with O2 and switch to a Sky tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Beni · ‎02-09-2021

Thank you @MI5 Do you know if it’s possible to cancel the airtime contract with O2 but keep the device contract? thanks

MI5 · ‎02-09-2021

No sorry @Beni

That's not possible either.

To move to Sky you would have to pay off the device plan first.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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