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Sim

Anonymous
Not applicable
I have just got a new contract phone and the sim keeps saying no service why is this and how can I stop it. It is very frustrating
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jonsie
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Yes one thread please otherwise duplicated answers and no real help to other customers. 

@Martin-O2 can you merge please?

Message 11 of 15
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adamtemp64
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and it is an iphone 6s https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Contract-Sim/m-p/1036478#M153190 helps to keep it all in one thread

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 12 of 15
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MI5
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As explained last night and if you have tried all suggestions, you need to call customer services from another mobile or a landline.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 15
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Martin-O2
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Threads merged guys wink

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Message 14 of 15
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jonsie
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