Solved: Contract Sim

Anonymous · ‎02-02-2017

I have just got a iphone 6 plus, and i have put the sim in over 24 hours ago but it keeps saying no service is there any type of way to activate my sim, ive never been on o2 so it is not a sim swap.

MI5 · ‎02-02-2017

You need to contact CS now as you are still waiting http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎02-02-2017

You need to contact CS now as you are still waiting http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎02-02-2017

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Sim/m-p/1036481#M124856 best to keep it all in one thread.

But do you actually have an o2 signal in the area?have you tried to activate over wifi etc.

If you explain the steps you have already taken advice can be given .

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Peanut · ‎03-02-2017

You could possibly pop into an o2 store. They should be able to help if it's not already sorted?

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.”

chrisymon · ‎04-02-2017

All sims are sent with a bothway bar incase it goes missing so these need to be removed once you have received it. Just call customer service to do this. It may take 24 hours for the bars to be removed but a simple switch off and on a few times lowers this time scale sometimes immediatley

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge

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