Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Help- my online invoice shows multiple small ammount ( pennies) charges for idata.o2.co.uk desitnation data event. I have 6Gb data allowance per month and come nowhere near to using this. I've asked O2 about this and they confirm it is not a data cha...
Hi.I bought iPhone 6 on ebay. Phone was previously supplied by O2 and is locked. I have try to unlock it but I couldn't.I have phoned customer service and they told me to buy sim free card because I am not O2 customer. Top up to get 15 £ airbalance f...
My iphone 6 will not tether when I travel to Northen France. It seemed to work the first time I visited when the phone was new but stopped on the next visit. it is running on iOS 10.2Any suggestions?
On the o2 website it says you can change bolt ons on MY O2 but no success. I want to upgrade my monthly bolt on 'the works for iphone' to 'the ultimate for iphone' to get more data (1GB to 2GB). Any ideas how without going on the phone to customer se...
I recently got on contract with O2. I have an iPhone 6S & noticed something weird. Excluding wifi, I cannot go on the internet whilst on a phone call. As the caller I lose out on 4G completely & the receiver who is also on O2 on an iPhone 6S drops da...
Received a text from O2 about Tu Go. Installed on my iPhone 6S on Saturday. Called a friend in France using the app thinking that a VOIP app would provide free calls, like FT or Skype. What a shock. The call cost me £72. Bad enough. O2 have showed no...
I recently bought a second hand iphone 5 that is locked to O2. Is there any way to get this unlocked ?ThanksJoe.
Forgive me because I'm not fab at this, I ordered a iPhone se on contract. Have conformation emails. Was emailed to log into my account to view my order & track it with the number provided & it says I have no orders?
I recieved a new phone after mine being robbed (I have the iPhone 6s), however my contract sim was taking a few more days to arrive. I was told on o2 live chat it would be okay to activate my phone with a different sim card just so I could actually a...
How do I change my address details within my O2 account online?
