This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Sim

Go to solution
Anonymous
Not applicable

on ‎01-02-2017 16:26

on ‎01-02-2017 16:26

I have just got a new contract phone and the sim keeps saying no service why is this and how can I stop it. It is very frustrating
Message 1 of 15
4,565 Views
0 Kudos
14 REPLIES 14

Go to solution
jonsie
Level 94: Supreme
In response to Anonymous
  • 95614 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎02-02-2017 10:24

on ‎02-02-2017 10:24

Yes one thread please otherwise duplicated answers and no real help to other customers. 

@Martin-O2 can you merge please?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 11 of 15
1,609 Views
0 Kudos

Go to solution
adamtemp64
Level 66: Unequalled
In response to jonsie
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎02-02-2017 10:25

on ‎02-02-2017 10:25

and it is an iphone 6s https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Contract-Sim/m-p/1036478#M153190 helps to keep it all in one thread

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 12 of 15
1,588 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 151744 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

on ‎02-02-2017 10:26

on ‎02-02-2017 10:26

As explained last night and if you have tried all suggestions, you need to call customer services from another mobile or a landline.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 15
1,603 Views
0 Kudos

Go to solution
Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎02-02-2017 11:36

on ‎02-02-2017 11:36

Threads merged guys wink

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 14 of 15
1,573 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Martin-O2
  • 95614 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎02-02-2017 11:51

on ‎02-02-2017 11:51

@Martin-O2 wrote:

Threads merged guys wink

Top job slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 15 of 15
1,566 Views
0 Kudos
Top Kudoed Authors
View All
Top