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Sim

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Anonymous
Not applicable

on ‎01-02-2017 16:26

on ‎01-02-2017 16:26

I have just got a new contract phone and the sim keeps saying no service why is this and how can I stop it. It is very frustrating
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jonsie
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on ‎02-02-2017 10:24

on ‎02-02-2017 10:24

Yes one thread please otherwise duplicated answers and no real help to other customers. 

@Martin-O2 can you merge please?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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adamtemp64
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on ‎02-02-2017 10:25

on ‎02-02-2017 10:25

and it is an iphone 6s https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Contract-Sim/m-p/1036478#M153190 helps to keep it all in one thread

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎02-02-2017 10:26

on ‎02-02-2017 10:26

As explained last night and if you have tried all suggestions, you need to call customer services from another mobile or a landline.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎02-02-2017 11:36

on ‎02-02-2017 11:36

Threads merged guys wink

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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jonsie
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on ‎02-02-2017 11:51

on ‎02-02-2017 11:51

@Martin-O2 wrote:

Threads merged guys wink

Top job slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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