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on 09-01-2022 10:17
Help!
I'm trying to swap my sim on my iPhone, I have taken my original sim out of the device and replaced with my new device, however when I go through the process of swapping the sim online I am not receiving a message for the activation code. It prompts me to resend a code if not received after 10 minutes but after several attempts I still have not received the code…I have tried the online chat but it takes me back to the same sim swap page…what can I do?
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on 09-01-2022 13:23
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on 09-01-2022 13:23
You start the sim swap from the OLD sim. This is the one which receives the code. All info here
Guide: Sim Swap: a mini guide 2017 update
Veritas Numquam Perit
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on 09-01-2022 10:31
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on 09-01-2022 10:31
You will need to call o2 on 202 or 0344 809 0202 for them to do the sim swap for you..
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may also be able to help with this.
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 09-01-2022 13:23
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on 09-01-2022 13:23
You start the sim swap from the OLD sim. This is the one which receives the code. All info here
Guide: Sim Swap: a mini guide 2017 update
Veritas Numquam Perit
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