Can't do a SIM swap on MyO2

[Ace33]

Hello, I want to do a SIM swap and transfer my mobile number to a new SIM card, but after updating the MyO2 app there is no option that says SIM swap. There is an 'Install SIM' option but when I tap it it says that the page has been moved. Do you know why I can't do a SIM swap? 

[madasaf1sh · Accepted solution]

@Ace33 

Install sim is for an esim, but that wont work if you have no esim to be installed.. 

have a look at this guide here Guide: Sim Swap: a mini guide 2017 update 

[Ace33]

Thanks for the guide. Very helpful. 😀